Messenger
Send and receive personalized text messages at scale with our web and mobile apps using your existing business phone number.
More Conversations in Less Time
Reach More People
Launch campaigns to reach new audiences and create new touch points with your current database. Unlock the ability to communicate with 4+ billion people worldwide
Drive More Engagement
The average mobile user checks their phone 150 times a day. It takes 90 seconds to respond to text and response rates are 45% on average.
Create More Impressions
Cut through the noise. 90% of text messages are read within 3 minutes of being received. Increase the influence of your voice fast.
Save More Time
Text messaging yields 3x more responses than cold calling and is 30x faster than phone dialing. 78% of consumers wish they could text businesses.
58%+
candidate engagement
"ReplyBuy has allowed our recruiters to connect with candidates who had been unresponsive to other communication methods. It’s unlocked a whole new channel for us. In a short amount of time, we have been able to turn engagement rates surpassing 58%. That's incredibly impactful."
Marc Badalucco, Managing Partner
48%+
audience engagement
"I'm blown away with our early success! We've never seen 40%+ engagement with any other technology. In the first 30 days we've already moved the needle with over 1,000 season ticket holders."
Kyle Fujimoto, Assistant Athletic Director
Built for Sales, Support, and Marketing Teams
Reach People Where They Are
Effortlessly increase engagement rates with your audience by meeting them where they are. Deliver a personalized 1:1 human experience people crave.
Talk to More Customers In Less Time
Save more of your time and do more with less effort. Increase efficiency and performance across all your departments. Meet or exceed your goals faster. Start working smarter not harder with two-way text messaging.
Improve Your Strategy
People are up to 10x more responsive to text messages than cold calls, voice mails, and emails. Deliver them what they want when they want it even faster with text messaging.
Reach more people faster
Upload Contacts
Leverage your existing audience. Start sending messages right away.
Textable Landlines
Text enable your existing landlines without having to own a mobile phone.
Contact Tagging
Tag contacts automatically or manually. Easily organize, search and segment contacts.
Save time and resources
Message Templates
No copy and paste required. Use templates to send more messages in less time.
Segment and Filter
Send relevant targetted messages to specific filtered audience segments.
Powerful Integrations
Easily plug in to your CRM and automatically sync your contacts. Set it and forget it!
Predictably scale your efforts
Live Conversations
View and manage your live conversations and chat history in one simple dashboard.
Assign Conversations
Stay on task and deliver faster. Assign contacts and transfer conversations.
Performance Reports
Track performance across your team and measure engagement rates in a dashboard.
Save time and resources
Message Templates
No copy and paste required. Use templates to send more messages in less time.
Segment and Filter
Send relevant targetted messages to specific filtered audience segments.
Powerful Integrations
Easily plug in to your CRM and automatically sync your contacts. Set it and forget it!
Predictably scale your efforts
Live Conversations
View and manage your live conversations and chat history in one simple dashboard.
Assign Conversations
Stay on task and deliver faster. Assign contacts and transfer conversations.
Performance Reports
Track performance across your team and measure engagement rates in a dashboard.
Impressions
90% of text messages are read within 3 minutes of being received.
Reach
Unlock a potential reach of 4+ billion people worldwide.
Engagement
Yield 40% response rates on average per campaign.
Time
Text messaging is 10x faster than phone dialing.
Personalization
Build meaningful relationships with your audience.lyB
University of Southern California
Challenge
Contacting season ticket holders to discuss renewals is a massive undertaking in and of itself. With massive renovations to the Coliseum looming, it is imperative that the USC ticketing office personally speaks with each of their 9,000+ general football season ticket holders. This is a difficult task when traditional communication channels, like emails and phone calls, are not always opened and answered.
Solution
To ensure they were reaching their season ticket holders in an effective and efficient manner, USC’s sales and service team turned to text messaging and their new channel of communication. With an impressive 98% open rate, text messages are nearly guaranteed to reach the team’s audience. With the RB Messenger platform, USC was easily able to personally text each season ticket holder from a single dashboard.
Key Results
In only a matter of weeks, USC ticket reps were able to reach and communicate with season ticket holders who had been previously unresponsive to their other forms of communication. Less than a month into utlizing RB Messenger the team was able to move the needle with over 1,400 general football season ticket holders. After engaging with 6,200 different accounts, 1,256 selected their 2019 seats. Not only did the USC ticketing team secure thousands of verbal renewal committments from season ticket holders, they also brought in 53 new donors that raised a total of $13,000.
Challenge
Contacting season ticket holders to discuss renewals is a massive undertaking in and of itself. With massive renovations to the Coliseum looming, it is imperative that the USC ticketing office personally speaks with each of their 9,000+ general football season ticket holders. This is a difficult task when traditional communication channels, like emails and phone calls, are not always opened and answered.
Key Results
In only a matter of weeks, USC ticket reps were able to reach and communicate with season ticket holders who had been previously unresponsive to their other forms of communication. Less than a month into utlizing RB Messenger the team was able to move the needle with over 1,400 general football season ticket holders. After engaging with 6,200 different accounts, 1,256 selected their 2019 seats. Not only did the USC ticketing team secure thousands of verbal renewal committments from season ticket holders, they also brought in 53 new donors that raised a total of $13,000.