ReplyBuy partners with your favorite teams to make purchasing the best seats as easy as replying to a text message.
ReplyBuy Process:
  1. You receive a text message from 20123 with an exclusive ticket offer from your favorite team
  2. Simply respond with “BUY TEAM + Quantity” to complete your transaction
  3. Your tickets are delivered within seconds right in the same text message conversation
  4. Bring your phone to the game and scan your tickets on your mobile device

ReplyBuy Process from ReplyBuy on Vimeo.


The price you see in the text message is the price you pay. There are never any hidden fees or charges added.
Of course!  There are a few ways to transfer tickets:
  • Forward the PDF you received via email (not available via mobile-only tickets)
  • Copy & Paste your mobile ticket link (requires number and account password)
  • Screen-shot your mobile tickets and share the image
  • If the tickets were delivered via FlashSeats, please log into your FlashSeats account for available options
Our Support team is available Monday to Friday 8am – 6pm & Saturday 8am – 12pm PST. Below are contact options:
  • Phone: (480) 725-9355
  • Email: support@replybuy.com (best method)
  • Text: you can reach us by replying to the offer message
  • If you reached us outside of office hours please email or leave us a voice message
Some teams will offer a first-time purchase discount for new ReplyBuy users.  Your credit will be automatically loaded on your ReplyBuy account once you set your payment information.
  • Credits are automatically applied to your first ticket purchase.
  • You can earn more credits by sharing your unique link with friends and family. (credit applied once payment is on file)
  • Login to your account to learn more.
ReplyBuy does not offer the ability to choose or preview seats before purchasing as this would slow down the process. Every offer will include: price, general seat location & date/time of event. Here are some additional tips:
  • Included is a Seating Info link to provide further information, such as; Section numbers, Seating Map and other details.
  • Seats are sold on a first come first served basis – The faster you reply, the better your seats!
  • Seats will always be sold grouped together – they are never scattered.
  • Once a transaction has been completed, tickets will be non-refundable.
Tickets are non-refundable. The ReplyBuy platform is extremely fast at processing ticket requests. The reason for this process is so teams can sell a limited amount of tickets in very last-minute situations at a good price to their fans.
  • The only exception is if the event were cancelled or postponed for a different date.
  • If you are unable to attend an event, your tickets can be transferred to another fan (see “Can I transfer tickets?”)
Subscribers can expect to receive an offer 2-3 days before a game/event. However, there is no guarantee ReplyBuy will have an offer for every game/event. Here are some other things to know:
  • If you do not receive an offer for a game we are either sold out or tickets may not yet be available.
  • Tickets for each game are limited, we can sell out of the allotment within minutes.
If your purchase transaction is successful, you will receive a confirmation text message with a unique link to access your tickets. If you are still having issues, here are some suggestions that may help:
  • If you did not receive a response confirming your purchase, there may be an issue with your response text, spelling or spacing. Check the text message for further instructions to complete your purchase.
  • If the team is using FlashSeats as a ticketing provider, ensure that you have downloaded the app and you log in with the provided credentials. (new users will have been sent a text with a temporary log in)
  • Make sure you have adequate internet connection to access the tickets. (internet access is required)


We do but it is not necessary. All of our teams/venues are now equipped to scan tickets right from your phone! If you still prefer paper tickets, you will need to use a desktop computer to access them from the confirmation email that was sent to you. Attached to the email will be a “View Ticket” button which will allow you to print the tickets. Please keep in mind of the following:
  • If tickets are Mobile-Only they will not be printable and must be used from your phone
  • When printing the tickets, please ensure the QR code is on one page
  • If you use the paper copy, the mobile tickets will no longer be valid
  • Sharing the tickets? Please see (Can I transfer tickets)
To add, delete or update a payment method, please login to your account and tap on the Account tab. There you can update your billing information and make any necessary changes to your payment. Please note the following:
  • We can only accept major credit/debit cards and PayPal at this time.
  • If your information is not saving, please ensure that you have cookies enabled. (if you’re still having issues try using a desktop computer)
  • For your protection, our support team is unable to accept any payments over the phone.