ReplyBuy does not offer the ability to choose or preview seats before purchasing as this would slow down the process. Every offer will include: price, general seat location & date/time of event. Here are some additional tips:
Included is a Seating Info link to provide further information, such as; Section numbers, Seating Map and other details.
Seats are sold on a first come first served basis – The faster you reply, the better your seats!
Seats will always be sold grouped together – they are never scattered.
Once a transaction has been completed, tickets will be non-refundable.
Tickets are non-refundable. The ReplyBuy platform is extremely fast at processing ticket requests. The reason for this process is so teams can sell a limited amount of tickets in very last-minute situations at a good price to their fans.
The only exception is if the event were cancelled or postponed for a different date.
If your purchase transaction is successful, you will receive a confirmation text message with a unique link to access your tickets. If you are still having issues, here are some suggestions that may help:
If you did not receive a response confirming your purchase, there may be an issue with your response text, spelling or spacing. Check the text message for further instructions to complete your purchase.
If the team is using FlashSeats as a ticketing provider, ensure that you have downloaded the app and you log in with the provided credentials. (new users will have been sent a text with a temporary log in)
Make sure you have adequate internet connection to access the tickets. (internet access is required)
We do but it is not necessary. All of our teams/venues are now equipped to scan tickets right from your phone! If you still prefer paper tickets, you will need to use a desktop computer to access them from the confirmation email that was sent to you. Attached to the email will be a “View Ticket” button which will allow you to print the tickets. Please keep in mind of the following:
If tickets are Mobile-Only they will not be printable and must be used from your phone
When printing the tickets, please ensure the QR code is on one page
If you use the paper copy, the mobile tickets will no longer be valid
To add, delete or update a payment method, please login to your account and tap on the Account tab. There you can update your billing information and make any necessary changes to your payment. Please note the following:
We can only accept major credit/debit cards and PayPal at this time.
If your information is not saving, please ensure that you have cookies enabled. (if you’re still having issues try using a desktop computer)
For your protection, our support team is unable to accept any payments over the phone.