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Commerce

Unlock 6-second mobile transactions on 4+ billion devices with a simple text response.

Get Started
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More Conversations in Less Time

Reach More People

Launch campaigns to reach new audiences and create new touch points with your current database. Unlock the ability to communicate with 4+ billion people worldwide.

Increase Conversion Rates

Instant purchases with a string of text increases conversion rates by 5x when compared to mobile links. Collect payments in an average of 6 seconds.

Retain Consumer Attention

40% of customers will abandon a web page if it takes more than 3 seconds to load. No links to click. No apps to download. Simply reply "Buy " to initiate a transaction.

Stop Cart abandonment

70% of shopping carts that are abandoned before checkout. Introduce a new seamless checkout experience proven to drive sales.

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More Conversations in Less Time

Reach More People

Launch campaigns to reach new audiences and create new touch points with your current database. Unlock the ability to communicate with 4+ billion people worldwide.

Increase Conversion Rates

Instant purchases with a string of text increases conversion rates by 5x when compared to mobile links. Collect payments in an average of 6 seconds.

Retain Consumer Attention

40% of customers will abandon a web page if it takes more than 3 seconds to load. No links to click. No apps to download. Simply reply "Buy " to initiate a transaction.

Stop Cart abandonment

70% of shopping carts that are abandoned before checkout. Introduce a new seamless checkout experience proven to drive sales.

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75m
potential millenial buyers

“Empowering fans to purchase tickets with a simple reply text message is pure magic! It’s a seamless buying process that provides the fan with the instant gratification they’re looking for - especially millenials.”

Joe Sharpe, Associate AD/ Ticket Sales

Joe Sharpe

Associate AD/ Ticket Sales

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78%
of people prefer text messaging

"ReplyBuy has allowed Iowa State to reach a new medium to sell tickets through mobile technology and reach a growing segment of fans who use mobile to make their purchases."

Mary Pink, Associate AD of Marketing

Mary Pink

Associate AD of Marketing

Built for Marketing, Sales, and Support Teams

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Concierge Approach

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Unlock 1:1 personalized communication with your prospects and customers. Market and engage them in a more meaningful way.

Instant Gratification

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Reduce customer disatisfaction. Increase brand affinity, customer loyalty and retention.

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Integrated Checkout

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Leverage multiple consumer funding sources, reduce cart abandonment and increase customer acquisition.

No links to click.
No apps to download.

Concierge Approach

Unlock 1:1 personalized communication with your prospects and customers. Market and engage them in a more meaningful way.

Instant Gratification

Reduce customer disatisfaction. Increase brand affinity, customer loyalty and retention.

Integrated Checkout

Leverage multiple consumer funding sources, reduce cart abandonment and increase customer acquisition.

No links to click.
No apps to download.

...
...

Reach more people faster

Upload Contacts

Leverage your existing audience. Start sending messages right away.

Textable Landlines

Text enable your existing landlines without having to own a mobile phone.

Contact Tagging

Tag contacts automatically or manually. Easily organize, search and segment contacts.

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Save time
and resources

Message Templates

No copy and paste required. Use templates to send more messages in less time.

Segment and Filter

Send relevant targetted messages to specific filtered audience segments.

Powerful Integrations

Easily plug in to your CRM and automatically sync your contacts. Set it and forget it!

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Predictably scale your efforts

Live Conversations

View and manage your live conversations and chat history in one simple dashboard.

Assign Conversations

Stay on task and deliver faster. Assign contacts and transfer conversations.

Performance Reports

Track performance across your team and measure engagement rates in a dashboard.

...

Reach more people faster

Upload Contacts

Leverage your existing audience. Start sending messages right away.

Textable Landlines

Text enable your existing landlines without having to own a mobile phone.

Contact Tagging

Tag contacts automatically or manually. Easily organize, search and segment contacts.

...

Save time and resources

Message Templates

No copy and paste required. Use templates to send more messages in less time.

Segment and Filter

Send relevant targetted messages to specific filtered audience segments.

Powerful Integrations

Easily plug in to your CRM and automatically sync your contacts. Set it and forget it!

...

Predictably scale your efforts

Live Conversations

View and manage your live conversations and chat history in one simple dashboard.

Assign Conversations

Stay on task and deliver faster. Assign contacts and transfer conversations.

Performance Reports

Track performance across your team and measure engagement rates in a dashboard.

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Impressions

90% of text messages are read within 3 minutes of being received.

Reach

Unlock a potential reach of 4+ billion people worldwide.

Engagement

The average mobile user checks their phone 150 times a day.

Time

The average ReplyBuy transaction is 6 seconds. Time is money. Make the most of yours.

Support

Manage live conversations and recover even more sales

Iowa State vs. Texas Tech

Challenge

Heading into Homecoming weekend, the Iowa State Football team was facing a less-than-ideal 11 A.M. kickoff time. The Cyclones’ ticket team decided they had to use additional resources to help move as many tickets as possible so that they could fill their stadium for the Homecoming matchup vs. Texas Tech.

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Key Results

The first offer the team sent out to the database was for Upper-Level Sideline tickets at $30. After a couple days, that inventory sold out, so then a second offer for Upper-Level West End tickets at $15 was sent out. By the end of the campaign, 1,126 tickets were sold for a total of $17,947 revenue generated. With Iowa State’s 3,235 opted-in users, these results were staggering. Nearly 15% of the database were converted to a transaction.

Solution

The Iowa State team turned to their partnership with ReplyBuy as a means to reach their fans with a special ticket offer via text message. From prior experience, the team was confident that they would be able to reach an extended segment of fans by delivering a special offer directly into their text inbox. After receiving the message, fans have the ability to simply respond “Buy Cyclones + [Quantity]” to trigger a transaction. Within 6 seconds, the tickets are delivered to the mobile device.

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Challenge

Contacting season ticket holders to discuss renewals is a massive undertaking in and of itself. With massive renovations to the Coliseum looming, it is imperative that the USC ticketing office personally speaks with each of their 9,000+ general football season ticket holders. This is a difficult task when traditional communication channels, like emails and phone calls, are not always opened and answered.

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Solution

To ensure they were reaching their season ticket holders in an effective and efficient manner, USC’s sales and service team turned to text messaging and their new channel of communication. With an impressive 98% open rate, text messages are nearly guaranteed to reach the team’s audience. With the RB Messenger platform, USC was easily able to personally text each season ticket holder from a single dashboard.

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Key Results

In only a matter of weeks, USC ticket reps were able to reach and communicate with season ticket holders who had been previously unresponsive to their other forms of communication. Less than a month into utlizing RB Messenger the team was able to move the needle with over 1,400 general football season ticket holders. After engaging with 6,200 different accounts, 1,256 selected their 2019 seats. Not only did the USC ticketing team secure thousands of verbal renewal committments from season ticket holders, they also brought in 53 new donors that raised a total of $13,000.

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Start the Conversation Now

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